About Us

Greg Rathbone with his family in Collinsville, Oklahoma

The face behind FirstMark

Hi, I'm Greg.

I run FirstMark out of Collinsville, Oklahoma. We make custom branded merchandise, closing gifts, and embroidered apparel for businesses, real estate agents, schools, and churches.

50+ Orders
completed
5.0★ Average
rating
24hr Quote
turnaround
OKLA Family-run
locally

Here's the longer version.

Why FirstMark exists

In 2021 I started GRSCreations — a personalized gifts business making things for individuals: birthday gifts, family signs, anniversaries. I loved the work, but one-off orders are one-off orders. I wanted to build something deeper — ongoing relationships with businesses who care about how they show up to their customers.

First impressions are the first mark you leave — on a client, a new hire, a guest at a closing. FirstMark exists to help businesses leave that mark on purpose.

What we make

  • Custom branded apparel — embroidered polos, jackets, leatherette patch hats, faculty wear
  • Engraved drinkware — tumblers, water bottles, travel mugs, glassware
  • Personalized gifts — engraved cutting boards, coasters, picture frames, gift sets
  • Realtor closing gift baskets — our signature offering for real estate agents
  • Group Stores — private branded merchandise stores for businesses, no inventory required
  • Bulk corporate orders — shirts, hats, drinkware programs, employee gifting

How it works

For some select orders, we may use a production partner. The design, the proofing, and every conversation always run through me — you're working with one person, not a call center. And the person you're working with actually cares whether you're happy with what you get.

What you can expect

  • Quotes back within 24 hours, usually same-day
  • Free design proofs before anything gets made
  • No high-pressure minimums on most products — order one custom tumbler or 200 polos
  • Quick turnaround — most orders ship in 5–10 days
  • A 100% satisfaction guarantee — if it arrives wrong, we make it right

Why work with FirstMark

I'm not going to oversell it. There are a hundred companies that can put a logo on a t-shirt. What I can offer is genuine attention to your project, fast and clear communication, work I'm proud of, and a no-hassle process from quote to delivery. That's the pitch.

Have a project in mind?

Send the rough idea — even napkin-level. I'll get you a quote within 24 hours.

Get a Quote

Rather chat first?

(918) 212-5734
greg@firstmarkco.com

Call Greg

Thanks for reading. Looking forward to making something with you.

— Greg

Frequently Asked Questions

Can I see a proof before you produce my order?


Yes! We provide free logo setup and artwork proof for every custom order so you can approve the design before production begins.

Is there a minimum order quantity?


No minimums! Whether you need one item or hundreds, we’re happy to accommodate orders of any size.

How long does it take to receive my order?


Most custom orders are produced within 3–6 business days. Shipping can take an additional 2-5 business days depending on location. Please send us a message or email if you need faster.

You’ll receive tracking information as soon as your order ships.

Can I use my own logo or design?

Absolutely. You can upload your logo during checkout or contact us directly for help placing it correctly.

Do you offer bulk discounts?

Yes! The more you buy, the better the per-piece pricing. Tell us your quantity in your quote request and we'll send you tiered pricing on your order.

What is your satisfaction guarantee?

If you're not satisfied with the quality of your product due to a production issue, we’ll work with you to fix it or offer a replacement.

What types of products can be customized?

We offer a wide range including tumblers, water bottles, leather patch hats, notebooks, and corporate gift sets—all customizable with your logo or message.

Is logo setup really free?


Yes — we provide free logo setup and artwork proofing with every order. You’ll receive a proof before we begin production to make sure it’s exactly what you want. In rare cases, if your logo is highly detailed or needs extra adjustments to work well with engraving, a small artwork fee may apply — but we’ll always confirm with you first before proceeding.

Can I order samples before placing a large order?

Yes! If you're considering a bulk or corporate order, we’re happy to create a sample so you can review the product and engraving quality before committing. Just reach out through our contact form to get started.

What file types do you accept for logos?

We prefer high-resolution files such as SVG, AI, EPS, or PDF for the best engraving quality. If you only have a PNG or JPEG, we’ll still take a look and let you know if it will work or if adjustments are needed.

Do you offer custom designs if I don’t have a logo?

Yes — we offer basic design assistance for an additional fee. If you need help creating a simple layout, monogram, or text-based design, just let us know during checkout or send us a message. We’ll guide you through it.

Need a Custom Quote?

Have a bulk order, a unique logo, or just want to double-check pricing before ordering? We're happy to help.

Click the button below to request a quick custom quote. No pressure — just helpful info.

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