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Quote question, order check-in, custom project — whatever you need, we'll get back within 24 hours (usually same-day).

  • Replies within 24 hours
  • Usually same-day
  • No call-center routing

The fast way to reach us

Call (918) 212-5734 Text (918) 212-5734 Email greg@firstmarkco.com

Send us a message!

Send us a message

Using an AI-generated mockup? Send it — here’s what to expect

It’s genuinely useful for showing us what you’re picturing. Just know that AI doesn’t know how embroidery and engraving actually behave, so gradients, very small text and some placements won’t come out the way they look on screen. We’ll tell you exactly what needs to change and send a free proof before anything gets made.

Attach as many as you like, up to 25MB each — a photo, a screenshot, a PDF, or a vector file. No logo handy? Skip it and reply to the confirmation email later.

What happens next

From message to resolution

  1. 1

    We reply within 24 hours

    Usually same-day. Greg sees every message that comes in — no call center, no auto-responder runaround.

  2. 2

    We answer, quote, or schedule a call

    Quick question? We answer it. Custom project? We send a quote with a free design proof. Bigger scope? We hop on a call.

  3. 3

    If you're moving forward, we get to work

    Most orders ship in 5–10 business days from approved proof — tracked, shipped nationwide, backed by our 100% satisfaction guarantee.

Ready to get started?

Skip the back-and-forth — send us your project details and we'll quote it within 24 hours.

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