FirstMark Direct

Order direct. Any quantity. No quotes.

The self-serve corner of FirstMark. Pick a product, upload your logo, check out. Built for orders that don't need a quote process — one shirt or one hundred, customized and shipped fast.

  • No minimums
  • Order 1 or more
  • Ships in days

Why FirstMark Direct

Built for buyers who don't want to fill out a form

Most B2B merch shops make you request a quote for everything. We do that for bulk and custom work — but for direct orders, you can just buy what you need and move on.

  • Order any quantity

    No minimums on most products. One shirt, two hats, a dozen tumblers — whatever you actually need, no quote required.

  • Customize online

    Upload your logo, choose color and size variants, add instructions. No back-and-forth emails needed.

  • Ships in days, not weeks

    Most orders ship within a few business days from our production partners. Tracked, shipped nationwide.

Greg Rathbone, owner of FirstMark

The face behind FirstMark

Hi, I'm Greg.

I run FirstMark out of Collinsville, Oklahoma. Whether you need one piece or a team's worth, you're working with someone who actually cares how it turns out.

FirstMark Direct is built for everyday orders: clear pricing, no minimums, shipped in days. For bigger jobs or custom work, we run a full quote process. Either way — same shop, same person, same standard.

Questions, ideas, problems — they come straight to me. Not a call center.

— Greg Rathbone, Owner

Read the longer story →

What customers are saying

Real teams, real orders.

Verified reviews from Judge.me.

5.0★ average rating · 50+ orders completed · 100% satisfaction guarantee
  • ★★★★★
    This has been such an amazing experience, from the responsiveness and designing together, every Stanley (all 23 that I ordered) came out perfectly. If you want stellar product and customer service, this is it.

    Amanda Gerard 23 Custom Stanley Cups

  • ★★★★★
    I am very happy with the quality of product and service. Greg was very attentive to what I wanted, especially because this was to be a birthday present and another company had botched up an order for me. Will plan to order from this company again, for sure!

    Carol Personalized Polar Camel Tumbler

  • ★★★★★
    Very nice hat. High quality. Done exactly how it was supposed. Shipped quickly. Customer service was top notch.

    Garrett Tande Richardson 112 Leather Patch Hat

How it works

From browse to delivered in 3 steps

  1. 1

    Pick your product

    Browse the catalog. T-shirts, hoodies, polos, hats, tumblers, mugs, notebooks. All available in any quantity.

  2. 2

    Customize & check out

    Pick size, color, and variant. Upload your logo. Add to cart, check out, pay. Takes 2 minutes.

  3. 3

    We make it & ship it

    Most orders ship within a few business days. Some items made in-house, some through our trusted production partners — same quality either way.

Common questions

Before you shop

What's the smallest quantity I can order?

One. Order a single hat, a single tumbler, two t-shirts — whatever you actually need. A few items (like screen-printed runs and embroidered patches) do have minimums; those go through our quote flow instead of self-serve checkout.

How fast will my order ship?

Most direct orders ship within 3–10 business days depending on the product and customization. Each product page shows expected turnaround. Need it faster? Reach out and we'll tell you what's doable.

Can I customize with my own logo?

Yes — every product has an upload field for your logo or design. Vector files (.ai, .eps, .svg, .pdf) work best, PNG works for most. You can also add custom instructions per order.

Where are these products made?

Some are produced in our Collinsville, OK shop (laser-engraved tumblers, leather patch hats). Most apparel — t-shirts, hoodies, embroidered polos — is fulfilled by our trusted production partners. Same quality standards across both. Each product page tells you the production details.

What if I need 12 or more?

For bigger orders, bulk pricing kicks in and you'll get a better per-piece cost. Request a bulk quote here and we'll come back within 24 hours with pricing and a free design proof.

What's your return policy?

For non-customized items: returnable within 30 days, full refund. For custom-printed or engraved items: returnable only if there's a defect or a mistake on our end — reach out within 7 days of delivery and we'll make it right.

Need 12+? Get bulk pricing.

FirstMark Direct is for self-serve orders. For larger quantities, custom-sourced apparel brands, or anything that needs a real proof process — our quote flow saves you money and gets you a free design proof.

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